We ship all of our orders via FedEx and orders will arrive between 1 and 5 business days after the ship date depending on the delivery address provided.
|West||1-3 Business Days after Shipped|
|Midwest & South||3-4 Business Days after Shipped|
|4-5 Business Days after Shipped|
|Alaska & Hawaii||5 Business Days after Shipped|
Orders in the USA will attempt to deliver the goods to you 2-3 times if necessary. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange the receipt of your package.
*Please Note: We currently do not ship to P.O. boxes*
International/Rest of World
All orders are shipped via FedEx and are estimated to arrive between 3 and 6 business days after the ship date, depending on the delivery address provided. In order to receive your package in the shortest amount of time, please use the same shipping and billing address if possible.
We trust FedEx as being one of the highest quality and most reliable shipping couriers in the world, however we cannot guarantee their performance. We can only be held to what is in our control. International orders may be delivered via the local courier; once the parcel leaves the USA, the local courier is responsible.
Because we only work with FedEx, it is highly unlikely that customs will hold an order for a number of days, however it is possible. If this were to happen, it will be handled effectively.
If you have any questions related to your delivery, please contact our shipping support team at firstname.lastname@example.org.
Taxes And Duties
ALL applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by BV & Co.
Customs authorities require that we state the value of your order directly on your package(s). Your country's customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
Shipping Address Discrepancies
Orders placed with foreign shipping addresses that are to be delivered domestically will frequently be flagged as potentially fraudulent transactions and may require additional proof of purchase or be refunded at BV & Co.'s discretion.